This is a really big update, folks! Important Note about Notifications This upgrade will clear out your current notification list and start you over, due to a notifications schema change. We apologize for the inconvenience. We’re about finished with Private Beta, after which we will always migrate your data on upgrades. New Apps! If you’re using the Desktop apps, please …
Release 1.0.0.596
What’s New Fixed issue where it was possible to click the “Add Members” button on a room before the room got loaded, resulting in the members being added to the previously selected room. Note: You had to really move fast to make this happen. Link to Apps Mac Desktop App Windows Desktop App iOS: Contact help@ryver.com to request access to the …
Release 1.0.0.595
What’s new: Fixed issue where pinned Room tabs weren’t reconnecting on start-up or after a browser refresh. Fixed issue where when clicking on a pinned User or Room tab, any new messages since you last visited weren’t visible until you manually scrolled down. In the iOS client, when you chat, the keyboard will now stay up after sending a message, …
Release 1.0.0.592
Private Beta Release: Updated icons Improved Add Room view with more obvious Private/Open selector iOS and Desktop apps available by request Known Issues: Searching for Posts in a room isn’t working right. You can still search for Posts from the main Nav Bar Search (global search) or from the Post Stream. If you have a room pinned, it is not …
How to contact Ryver Tech Support for Help?
If you’re having trouble with Ryver, have some feature requests, or would like to ask some questions, we are here to help you. Email You can also email your questions to us at support@ryver.com. We answer all emails within one business day. But we’re usually even faster than that. Ryver “Send Feedback” You can send in Feedback items from within your Ryver App. Choose …
Formatting Text in Chat, Topics, & Tasks
Ryver uses a simple formatting syntax for Chat, Topics, Task descriptions, and Comments. It is a subset of Markdown, a common way of styling text on the web. It provides plain text formatting that is easy to read and write, while also supporting reliable conversion to valid HTML. TIP: Within the Ryver app, a formatting “cheat sheet” is accessible within …
How do I add teammates to a Team?
Inviting Teammates Once you create a team, you will be taken to the TEAMMATES tab for that team. There, you can invite users to be teammates. Only invited teammates will be able to access the team! Add Teammates: Use the Add Teammates button on the TEAMMATES side panel (accessible from the Ellipses button in the header bar for your Private Team) to …
How do I notify (@mention) another user?
You can direct comments, posts, or Team Chat messages at specific Internal and Guest Users by using the ‘@’ symbol followed by their Username (i.e. @Pat). Ryver will provide name suggestions as you type. If the user being @mentioned is logged in, Ryver will pop up an immediate notification for them to see. If they are offline, and they have email notifications …