Ryver User Guide

Renee General, Getting Started

Big Picture Ryver is the place for group and private communication, file sharing, and conference calling all in one organized location. Have instant message style quips through Ryver Chat or email style topic-based conversations through Ryver Posts, share web links and documents from your devices, Dropbox, Box, and Google Drive effortlessly, and start multi-user conference calls all within the Ryver …

How do I pin a post to the top of my team or forum?

Mimi Dolan General, Uncategorized

To sticky a particular post to the top of a team or forum, you must have Admin or Team Admin rights. When adding a new post, the option to make a post “sticky” (the post will be the 1st post displayed) is at the bottom of the add post entry window: Click the checkbox and “Save”. The post will be pinned to …

I’m getting Account Locked during login. How do I get back in?

Mimi Dolan General

If you enter a Password incorrectly into your Ryver Account login more than 5 times in a row, you will receive an”Account Locked” message for your User Account. To reset, simply move to the Ryver login page on any Ryver App or browser and click the “Forgot Password” link on the login screen. Example: (In a browser) If your Ryver account …

I don’t remember my Ryver Password, Username or Account URL

Mimi Dolan General

When you first signed up with Ryver you were sent a “Welcome to Ryver” email from Team Ryver. This email contains the URL link to your site, your Username and Account Name. If you no longer have access to this information or believe you changed it, you can perform the following steps to recover your information. Forgot Password: On the Ryver …

Web browsers supported

Team Ryver General, Getting Started

Supported Browsers Ryver officially supports Chrome, FireFox, Safari and Internet Explorer 10/11. We are working on an update with compatibility for the new Windows Edge browser. Testing Our regular testing is done on the latest versions of Chrome, FireFox and Safari. For Windows, we test both version 10 and version 11, and are now working on Edge support.

How to contact Ryver Tech Support for Help?

Support General

If you’re having trouble with Ryver, have some feature requests, or would like to ask some questions, we are here to help you. Email You can also email your questions to us at support@ryver.com. We answer all emails within one business day. But we’re usually even faster than that. Ryver “Send Feedback” You can send in Feedback items from within your Ryver App. Choose …

How do I format text in posts, comments and chat?

Support Chat, General, Posts

Update: We have added a LOT of additional formatting options, bringing Ryver very close to the github-flavored markdown spec. Within the Ryver app, you can see the formatting cheat sheet by clicking the Help button in toolbar on the Add Post view. We will look into adding a more accessible link within the application so that you can bring up …