UI Refresh

Team Ryver General, Release Notes

New look, same great functionality! Update: We have made the dark navigation bar with light theme option available again. Details at the bottom of this article. We have made a number of changes to the look and feel of Ryver! For those of you who are curious about this, we want to explain why we made these particular changes… Overall, customer …

How do I turn off email notifications?

Mimi Dolan General, Settings

To stop receiving offline email notifications from Ryver, click the “^” icon at the bottom of the Navbar, select “My Settings” from the popup menu and then choose the “Notifications” tab: Click the “Send notifications to me via email (default)” entry and choose “Do not send notifications to me via email” from the popup options. Click  “Done” to Save. Note: …

Reactions, Emoji and Animated GIFs

Team Ryver Chat, General

Express Yourself! Ryver supports the use of emoji throughout the app. Reactions You can react to messages, topic replies, tasks and comments. Look for the smiley face button on the pop-up hover toolbar, or “Add Reaction” in the ellipses menu. Reactions are a great way to “vote” on task cards in a task board when you are collaborating and deciding …

How do I pin a post to the top of my team or forum?

Mimi Dolan General, Uncategorized

To sticky a particular post to the top of a team or forum, you must have Admin or Team Admin rights. When adding a new post, the option to make a post “sticky” (the post will be the 1st post displayed) is at the bottom of the add post entry window: Click the checkbox and “Save”. The post will be pinned to …

I’m getting Account Locked during login. How do I get back in?

Mimi Dolan General

If you enter a Password incorrectly into your Ryver Account login more than 5 times in a row, you will receive an”Account Locked” message for your User Account. To reset, simply move to the Ryver login page on any Ryver App or browser and click the “Forgot Password” link on the login screen. Example: (In a browser) If your Ryver account …

I don’t remember my Ryver Password, Username or Organization URL

Mimi Dolan General

When you first signed up with Ryver you were sent a “Welcome to Ryver” email from Team Ryver. This email contains the URL link to your site, your Username and Organization Name. If you no longer have access to this information or believe you changed it, you can perform the following steps to recover your information. Forgot Password: On the Ryver …

Web browsers supported

Team Ryver General, Getting Started

Supported Browsers Ryver officially supports Chrome, FireFox, Safari, Internet Explorer 11 and Edge browsers. Testing Our regular testing is done on the latest versions of Chrome, FireFox and Safari. For Windows, we test IE version 11 and Edge.

How to contact Ryver Tech Support for Help?

Support General

If you’re having trouble with Ryver, have some feature requests, or would like to ask some questions, we are here to help you. Email You can also email your questions to us at support@ryver.com. We answer all emails within one business day. But we’re usually even faster than that. Ryver “Send Feedback” You can send in Feedback items from within your Ryver App. Choose …

How do I format text in topics, tasks and chat?

Support Chat, General, Posts, Topics

Update: We have added a LOT of additional formatting options, bringing Ryver very close to the github-flavored markdown spec. Within the Ryver app, you can see the formatting cheat sheet by clicking the Help button in toolbar on the Add Post view. We will look into adding a more accessible link within the application so that you can bring up …