Upgrade troubles on Sept 19

Team Ryver Uncategorized

If you were online using Ryver in the late evening of Sept 19 (PST time), you would have encountered a decrease in performance, inability to access the NOTIFICATIONS view, and probably some periodic 504 errors over the course of the hour following the upgrade. Ultimately, we made the decision to pull the system back into maintenance mode as our primary …

Ryver Task Manager and Bug Fixes

Team Ryver Release Notes, Uncategorized

Note: The updates discussed here have been pushed to the Ryver servers, but if you haven’t re-loaded your Ryver client recently, you’ll need to do so to see the changes. In a web browser, just refresh your Ryver browser tab. In the Ryver Desktop Client, select View > Reload from the top menu. Ryver Task Manager All three tiers of …

January 28, 2017 Update

Team Ryver Release Notes, Uncategorized

Important We have pushed new Mobile builds to the iOS and Google Play app stores. Please keep an eye out for the new version for best compatibility with this latest server update! What’s New There is a lot of new functionality in this release! We also hope you enjoy the new lighter-themed navigation bar. We think it’s much easier to see when you …

How do I turn off notifications for a noisy Post?

Mimi Dolan Notifications, Posts, Uncategorized

To turn off notifications for a post that is generating numerous unwanted notifications, please follow these steps: For the Browsers or Desktop Apps: 1) Move to the “Private Team” or “Open Forum” Post view and scroll to the noisy Post if not visible 2) Verify that notifications are on for the noisy Post (if the bell icon appears below the …

How do I pin a post to the top of my team or forum?

Mimi Dolan General, Uncategorized

To sticky a particular post to the top of a team or forum, you must have Admin or Team Admin rights. When adding a new post, the option to make a post “sticky” (the post will be the 1st post displayed) is at the bottom of the add post entry window: Click the checkbox and “Save”. The post will be pinned to …

Chat Server Outage – May 20, 2016

Team Ryver Uncategorized

Intro We take availability of our service very seriously at Ryver. Having experienced our second connectivity issue in as many weeks, after having essentially no down time since we came out of beta last October, it is understandable that some customers might be concerned, as well as rightfully upset by the inconveniences recently encountered. I’d like to take some time …

Ryver Admin Getting Started Guide

Jeremy Admin, Getting Started, Uncategorized

Welcome, Admins! Thank you for making the leap into Ryver! Whether you’re communicating with a team as part of a company, project, interest group, family, community, class, or… anything, Ryver is the place where your team can live and share instant messages, discussions, and files. This guide is designed to help you: Get your team up and running Get the …

Release 1.0.0.719

Team Ryver Uncategorized

This is a follow-up to our 1.0.0.716 release, primarily with bug fixes and minor usability enhancements: User Invite – You can now select Forums to auto-join newly invited users to. Slack Import – More robust “retry” logic if there is trouble downloading a large file during the import. Chat We now limit the height on really long chat messages, providing …