How do I turn off email notifications?

Mimi Dolan General, Settings

To stop receiving offline email notifications from Ryver, click the “^” icon at the bottom of the Navbar, select “My Settings” from the popup menu and then choose the “Notifications” tab: Click the “Send notifications to me via email (default)” entry and choose “Do not send notifications to me via email” from the popup options. Click  “Done” to Save. Note: …

How do I pin a post to the top of my team or forum?

Mimi Dolan General, Uncategorized

To sticky a particular post to the top of a team or forum, you must have Admin or Team Admin rights. When adding a new post, the option to make a post “sticky” (the post will be the 1st post displayed) is at the bottom of the add post entry window: Click the checkbox and “Save”. The post will be pinned to …

Release 1.0.1.18

Mimi Dolan Release Notes

This is a UI and bug fix update. The UI “feature” updates are all straight from our customer feedback requests. Thank you for helping us make the product better, and please check out feedback.ryver.com to up-vote your favorite product ideas, or add your own! New features: There is now a Reply action on chat messages! Similar to what we’ve had …

How do I add or remove an organization with my Ryver Desktop App?

Mimi Dolan apps, Getting Started

To Add/Sign into your Ryver App, Select Window | “Sign in to Organization” from the Ryver Menu at the top of the App: In the Dialog that pops up – add your Ryver credentials (Username or Email Address, Password and the Ryver Organization Name) and click “Save”. Example: My Ryver organization is mimtest (site is mimtest.ryver.com): If you type in an incorrect …

I’m getting Account Locked during login. How do I get back in?

Mimi Dolan General

If you enter a Password incorrectly into your Ryver Account login more than 5 times in a row, you will receive an”Account Locked” message for your User Account. To reset, simply move to the Ryver login page on any Ryver App or browser and click the “Forgot Password” link on the login screen. Example: (In a browser) If your Ryver account …

I don’t remember my Ryver Password, Username or Organization URL

Mimi Dolan General

When you first signed up with Ryver you were sent a “Welcome to Ryver” email from Team Ryver. This email contains the URL link to your site, your Username and Organization Name. If you no longer have access to this information or believe you changed it, you can perform the following steps to recover your information. Forgot Password: On the Ryver …

How do I invite a new “Member” user to Ryver?

Mimi Dolan Getting Started

If you are a site Admin, you can invite a new “Member” user to your Ryver Organization by clicking the “Invite user” item on the Navbar under “Direct Messages” (this Navbar item is only visible to Admin Users): You can invite multiple new “Member” users by entering their email addresses (comma-delimited) and automatically add/force join them to any pre-existing “Private …